Too often you only hear stories of poor customer service so I wanted to do one on good customer service!
Back in March I bought a REPLAY band from S2h.com. Basically you get points from working out using this band and cash the points in for various products. (You can read the full review here). During the Run the Bridge 10k in November the band stopped registering my movement. Once I finally remembered to contact the company I found out that I had a defective band and they would be sending me out a replacement without charge. So now I just need to take the time to get the new module set up to my account and I can start earning my points again.
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